January 12, 2021
Dear Tallwoods Resident, Employee and family member,
Tallwoods Care Center primary focus is to provide the safest environment possible for our beloved residents and staff. This is a very difficult time for all of us and we are looking forward to getting back to normalcy as soon as possible. Unfortunately we are currently seeing a spike of Covid cases at the facility. We currently have 5 residents that are positive for Covid-19. We have 1 staff members that is still out in quarantine. We continue to follow our guidelines in isolating any resident that develops symptoms for COVID-19 or tests positive for the virus. We remain vigilant in fighting and isolating the Virus to the best of our ability. We are continuing to test all staff and residents weekly.
We had our first dose of the COVID vaccine administered on 12/29 and we will be receiving our second dose on 1/19. Many of our staff and residents received the vaccine.
I would like to thank all of our nurses, doctors and front line workers for their complete dedication and determination to fight the virus and keep all of our residents safe.
I appreciate your understanding and continued support. We know this is a difficult time for everyone. We remain focused on keeping our residents and employees safe and will do our best to keep communication flowing as the situation evolves.
Michael Drillick, LNHA
We have a weekly Covid phone conference On Tuesdays at 12:30pm To join call: 605-475-3235 access code: 533439#
Please note that we added a phone number where a supervisor can be reached 24/7 (732) 778-7375
As per DOH all indoor visits are cancelled until further notice
Rules for indoor visits
- All visitors must get screened prior to visiting.
- All visitors must get their temperature checked prior to visiting. Anyone with a temp greater than 100.4 is restricted from visiting.
- Any visitor that is under quarantine either by symptoms or exposure is prohibited from visiting.
- Every visitor must sign a questionnaire about symptoms and possible exposure.
- Any visitor that returned from a state that is under the 14-day travel advisory is prohibited from visiting.
- The front lobby is the designated screening area.
- Visitors must follow social distancing rules. Floor signs were posted around the building.
- All visitors must use hand sanitizer before entering the lobby. There is hand sanitizer between the double doors.
- No more then 2 visitors are allowed for each resident.
- All visits are by appointment only.
- There will be a limit on how many visitors are allowed in the building at a time to allow for social distancing and proper infection control monitoring.
- All visitors entering the building must wear a facial covering and they must keep it on for the duration of the visit.
- Visitors can have physical contact with the resident that they are visiting only.
- Visiting will be limited to 1 hour per visit. Residents that share a room must have their visits in a common area. Residents that are in a private room can have their visit in their room.
- Pine common area for visiting will be the family room near the nurse’s station and the pine lobby.
- Maple common area for visiting will be the feeder room, birthday room and the lobby area.
- Cedar common area for visiting will be the sensory room and lobby area.
- Children under the age of 6 are not allowed to visit.
- All visitors are advised to monitor for 14 days after their visit for signs and symptoms of COVID-19 and they must contact the facility should they show any signs or symptoms of COVID-19.
- All visitors must sign a waiver that they will not hold the facility responsible were they to get Covid-19 due to their visit.
Tallwoods care Center
Outbreak response plan
|Department||Policy||Date Issued||Date Revised|
| ALL||Covid-19||3/1/2020|| October 2020|
Topic: Corona Virus
Medical Director: Dr. Leslie cauvin
It is the policy of the facility to limit the risk of spread of the Coronavirus Disease (COVID-19) in the event of exposure and to follow CDC and DOH recommendations/guidelines in the event of an outbreak while decreasing the risk of social stigma against any person or group of people. This policy shall continue to change as new guidelines are received and implemented as per CDC and CMS.
The most updated guidelines from CDC, CMS State and/or Local Health departments shall supersede any previous policies and procedures related to COVID-19.
Facility Visits: Family Members/Vendors/Volunteers
- All visitors, unnecessary vendors, volunteers will be restricted from visiting and entering the facility until further notice.
- Exceptions will be made on a case to case basis. Residents at end of life shall be allowed to have family visits while adhering to strict infection control and Covid-19 screening procedures.
- If families are approved for visitation due to end of life, each person shall be screened for any respiratory symptoms. Any person presenting with such may not be allowed to enter facility.
- Vendors are not allowed inside the facility. Any deliveries scheduled must be dropped off at designated area specified by administrator.
- Consultants will perform their duties remotely & only enter building if absolutely necessary.
- No facility tours will take place at this time.
- Residents that insist on going OOP with family shall sign AMA form and not readmitted back into facility.
- Text messaging, phone calls, Constant Contact email, resident council president, facility website and/or any other means of electronic communication shall be the method to inform families, residents, and staff to keep them updated of facility’s status regarding Covid-19.
- Inform staff, residents and visitors of any updates and new cases as required via in-services, memos, SmartLinx, website updates and email notifications.
- In the event a resident/resident’s test positive for COVID-19 report to home office and the local and state DOH.
- All residents will be encouraged to wear a mask during care and if they absolutely must be out of their room. Eg: high risk to fall residents will be in the dayroom at least 6 feet from others, Wandering residents.
- Staff shall wear surgical masks on non-resident areas at all times while inside the facility.
COVID area Pine hall rooms 139-148
- Prior to entering the COVID-19 Wing on the Pine Unit, Staff must don appropriate PPE
- N95 covered by surgical mask
- Face shield or goggles/eye protection
- Barrier Gown
- Shoe/head covers
- Before entering patient room don Gloves and isolation gown
- Before exiting residents room remove isolation gown and gloves and dispose in resident’s trash bin inside room.
- Staff shall perform hand hygiene.
- Before exiting Covid+ unit staff shall remove and discard: surgical mask over N95; face shield/goggles; Barrier Gown.
PUI are Pine hall rooms 133-138:
- Prior to entering the PUI wing on the Pine Unit staff must don appropriate PPE:
- Face shield or goggles/eye protection
- Shoe/head covers(optional)
- Prior to entering each patient room to provide patient care (changing,toileting, feeding..) staff must don appropriate PPE
- Isolation Gown
- Surgical mask over N95
- If touching patient or anything else in the room don Gloves before entering
- Staff shall remove Isolation Gown, surgical mask and gloves after providing care for each resident and dispose in resident’s trash bin inside room.
- Staff shall perform hand hygiene between each resident.
Maple, Cedar and Pine low hall:
- Prior to entering Unit, staff shall don appropriate PPE:
- Front line staff must wear N95 other staff must wear surgical masks
- Staff shall wear PPE based on “other” isolation needs-ie cdiff, MRSA, ESBL
- Staff shall perform hand hygiene.
Surveillance-Visitor and Staff Screening:
- All visitors (vendors, family, non-employees, consultants) shall use main entrance for screening.
- All staff shall use back entrance upon arrival for shift schedule.
- Receptionist/Screener will take temperatures and provide the questionnaire to ALL visitors, staff and outside consultants.
- Receptionist/Screener shall prohibit entry and notify the DON/ADON/Designee to screen and assess a temperature of 99.9 or above, cough, sore throat, body aches, fatigue, nausea, vomiting, diarrhea, loss of taste and smell.
Surveillance-Resident Active Screening:
- Residents shall be actively monitored for temperature, vitals and covid-19 related signs and symptoms.
- The Unit managers and Supervisors will review the symptom monitoring sheets and report abnormal values to the DON/ADON immediately.
- Residents identified with fever and respiratory symptoms, or any of the other symptoms of Covid-19 will be placed on isolation PUI unit for testing as per MD and treated accordingly based on CDC/CMS guidelines.
- Local and State Health Department will be immediately notified regarding any resident or Staff member that tests positive or is highly suspected to have COVID-19, or if there are any resident or staff deaths.
- Initiate and update the DOH respiratory illness line list for staff and residents for all experiencing any of the symptoms noted above.
- Ensure staff adherence to appropriate PPE per CDC recommendations.
- Follow CDC guidelines regarding the discontinuance of transmission-based precautions isolation precautions-see policy
- Provide on-going education of staff regarding the importance of proper hand hygiene, donning and doffing PPE, Covid-19 S/S, CDC updates, types of isolation precautions; use of appropriate PPEs; Infection control guidelines.
- Have hand sanitizer, soap, paper towels readily available for staff and resident use.
- Visual Signs/Flyers regarding respiratory etiquette, handwashing, PPE, Covid-19 s/s will be posted throughout the facility, including the facility entrance, unit entrances, nursing stations, time clocks. Etc.
- Covered trash bins and soiled linen containers available inside resident room by door exit.
- Ensure staff are cleared to enter by ensuring staff screening form is completed and reviewed.
- Clean and disinfect frequently touched objects and surfaces using EPA registered products daily as per the CDC guidelines.
- Check CDC website and DOH releases to update policy/protocol as indicated.
- The Local and State Health Department will be notified immediately regarding any staff member highly suspected or positive for having COVID-19.
- Any employee who has symptoms of COVID-19 will be immediately sent home and instructed to call the DON//designee for clearance to return to the facility.
- Staff will adhere to appropriate hand hygiene and use PPE appropriately per CDC recommendations.
- Staff will be re-educated regarding importance of proper hand hygiene and PPE use.
- Fact sheets about COVID-19 will be posted throughout the facility
- Encourage staff to refrain from work while sick with respiratory illness. Actively encourage sick employees to stay home:
- Employees who have symptoms of acute respiratory illness are recommended to stay home and not come to work until they are free of symptoms and screened by the DON/designee for clearance.
- During an outbreak / Pandemic = Do not require a healthcare provider’s note for employees who are sick with acute respiratory illness to validate their illness or to return to work, as healthcare provider offices and medical facilities may be extremely busy and not able to provide such documentation in a timely way.
- Contact your agency staff to report the same requirements to them.
- Implement a hand shake free environment and refrain from unnecessary contact.
- If staff may enter after proper screening, they will be given a surgical mask and will be required to wear this PPE the entire time they are in the building. Noncompliance with PPE use will result in disciplinary action.
- Adhere to EEOC regulations.
- Employers have permission to ask staff the questions on the Covid-19 screen.
- Document symptoms on appropriate log
- Employers will send sick staff members home immediately
- This can only be done by administrative team
- Employers will take temperatures of ALL staff before entering the building which under ordinary conditions would be considered a medical exam and thus barred.
- Employees will complete questionnaire before entering the building.
- Encourage staff to work on preparedness plans for state directed events that might include closing schools, limiting public transportation or canceling large gatherings.
- Inform staff of any updates as necessary.
- Employees who are well but who have a sick family member at home with COVID-19 should notify their supervisor and refer to CDC guidance for how to conduct a risk assessment of their potential exposure.
- In the event an employee test positive for COVID-19, notify the DON/designee asap.
- If an employee is confirmed to have COVID-19, employers should inform fellow employees of their possible exposure to COVID-19 in the workplace but maintain confidentiality as required by the Americans with Disabilities Act (ADA).
- All sick calls will be directed to the DON/ADON during business hours, Nursing Supervisor/Designee on weekends and off shifts.
- All department heads and supervisors accepting sick calls will maintain call out log.
- Symptomatic staff members that cannot report to work will be referred to their physician and they will not return until cleared by them and the DON/ADON following the return to work criteria policy.
- All screening forms shall be submitted to DON/Designee for daily review and monitoring.
Activities and Psycho Social:
- Outside activity trips, entertainers, volunteer groups have been cancelled.
- Large activity groups have been cancelled. Activities will keep the residents in the small group spaced 6 feet apart at their own table in the day room.
- Recreation calendar will be updated to provide appropriate activities to residents.
- Activity personnel shall provide resident 1:1 visits, and coordinate video chats and phone calls as appropriate to ensure residents’ psycho-social well-being is continuously addressed during the time of pandemic.
- Activity staff was trained to assist in feeding during time of Pandemic after being trained by the Speech Therapist.
- Coordinate visual visits and phone calls for residents to communicate with their families. This will be managed by The Activities Director and The Director of Social Services.
- Tablets or the use of Telehealth cart will meet this requirement.
- All Communal and dining room activities will be cancelled.
- Disposable plates, cups, bowls, utensils shall be used for confirmed COVID-19 and PUI residents.
- activity staff trained by the speech therapist to assist in feeding during time of Pandemic may assist in tray distribution for residents on regular consistency and thin liquid trays.
- Housekeeping protocols will be followed with increased cleaning schedules as per CDC recommendations, for frequently visited and touched areas in the facility (bed rails, hand rails, door knobs, bathrooms, tables, bed side tables, call light cords, call light buttons, kiosks, keyboards, remote controls).
- Housekeeping directors shall perform random checks of staff members to ensure thorough cleaning is taking place and the approved chemicals are being used. Housekeeping shall perform complete cleaning and disinfecting of room after resident is transferred to another unit.
- Housekeeping shall utilize EPA approved cleaning agents.
- Housekeeping shall check the dirty face shield/goggles/eye protection bin throughout the day to disinfect items and returned to clean bin located at unit entrances.
- Housekeeping personnel shall wear PPE per specific unit protocol.
- Outside vendor cleaning company shall continue with scheduled sanitation and extra cleaning. Their personnel are screened prior to entry and wears appropriate PPE per each unit protocol.
- All new and re-admitted residents will undergo a strict review and screening procedure prior to entering the building.
- If they are cleared to enter the building, they will be placed on Contact and Droplet precautions for at least 14days and will be closely monitored for Covid-19 symptoms.
- New and readmits shall be tested upon arrival for covid-19 per MD order.
- Based on resident history, resident shall be placed on Covid unit or PUI unit.
- Social services/designee shall maintain open communication with family members throughout the pandemic.
- Social Services/designee will notify family and residents of alternative ways to communicate with each other with the use of a tablet, phone and video chats.
- Social Services may schedule window visits with family members as requested if physical plant of facility safely allows and roommate is also agreeable. Roommate’s curtain should be drawn to provide privacy. Resident window must remain closed and a phone should be used to accomplish verbal communication.
- Social Services/designee shall perform room visits as appropriate to address the residents’ psycho-social well-being.
- Physicians/Nurse Practitioners that must enter the facility to care for the residents will complete the screening questionnaire, along with a temperature check upon arrival to the facility.
- Clinicians shall adhere to unit protocols for the use of PPE and other facility policies.
- Physicians shall be notified of Covid + results and obtain orders as appropriate.
- Physicians shall be encouraged to utilize telehealth/telemedicine services to minimize risk for potential exposures.
- Staff active screening for COVID-19 shall continue to include temperature checks and completing questionnaire every shift when entering the building.
- Unit Managers, Nursing Supervisors will collect, review and submit forms to DON/ADON.
- Active resident screening shall be implemented to include temperature checks and evaluation of respiratory and all Covid-19 symptoms.
- Residents identified with any Covid-19 symptoms shall be isolated as per guidelines and treated accordingly.
- New/re-admissions shall be screened and approved by DON/Designee prior to acceptance into facility.
- Essential Supplies counts will be counted by the Supply Coordinator at least once a week and sent to Administrator, DON and ADON. All attempts will be made to keep par levels. Supplies will be ordered as needed.
- Administrator must be notified if items are unable to be replenished.
- N95 Masks and Surgical face masks shall be provided for all staff and replaced as needed.
- Surgical masks are given to residents and encouraged to wear as tolerated.
- The Nursing department shall continue to follow CDC, CMS and local/State guidelines as directed.
- Facility shall ensure adequate PPE supplies are available.
- PPE audits shall be conducted by central supply.
- Isolation carts shall be checked and replenished as needed.
- PPE supply room shall be made available for staff.